Integrating Customer Mapping And Brand Messaging Development.

Most often used as a blueprint for understanding where and how to transform experience to new, digital frameworks – user/customer experience mapping has become a dominant tool in recent years. And while this process can prove incredibly beneficial to build a foundation for functional development, it often lacks the next natural layer of messaging/content needed to drive true […]

Most often used as a blueprint for understanding where and how to transform experience to new, digital frameworks – user/customer experience mapping has become a dominant tool in recent years.

And while this process can prove incredibly beneficial to build a foundation for functional development, it often lacks the next natural layer of messaging/content needed to drive true transformation.

Since 1999, Cohesion has been developing brand and messaging platforms for Fortune 500 and midsize organizations that face complex brand and business challenges. For the past several years, we have integrated this process with user/customer experience mapping to create truly unique and useful tools.

Our focus is helping brands deliver the right message at the right moment in time.

If you are about to embark on developing tools for the user/customer experience journey, or, need to evolve your tools to include/integrate messaging and content for a framework you already have, contact Cohesion. We’d enjoy sharing our approach and experience.


About Cohesion.
At Cohesion, we successfully blend the worlds of brand development, marketing strategy, customer experience and content development. Utilizing an architecture process first developed in 1999, Cohesion’s work now spans to include brand & marketing strategy, brand architecture, customer/user experience mapping and precise message and content development. We develop ‘the work behind the work,’ providing unique value to our growing list of clients. For more information, contact Brian Creath, president, at 314-276-5383, or at bcreath@cohesioncompany.com.

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